Return Policy

At CAPD Inspired Hair, we want you to love your purchase. If you're not completely satisfied, we're here to help.
30-Day Return Window
You have 30 calendar days from the date of purchase to request a return for items bought on www.capdinspiredhair.com. Please note that exchanges are not available at this time. For items purchased from an authorized retailer, please contact the retailer directly to arrange for a return.
Damages and Issues
Once your order leaves our warehouse, responsibility transfers to you and the shipping carrier. Any issues with defective, damaged, missing, lost, or stolen items should be reported immediately to the shipping carrier upon receipt.
Inspection Upon Reception
Please inspect your order upon receipt. If you find the item defective or receive the wrong item, contact us immediately so we can evaluate the issue and make it right.
How to Initiate a Return
To start a return, email us at capdinspiredhair@gmail.com upon receipt. Your item must be in its original condition, unworn, unused, sealed, with tags intact, and in its original packaging, along with proof of the original dated receipt. Once your return is accepted, follow the instructions provided.
  • Specify the item(s) for return, reason(s) for return, and provide clear photo image(s). Failure to specify all items for return will result in them not being processed for a refund.
  • Pack the item(s) securely in the original packaging in a well-padded envelope or box.
  • Attach the return label to the package and mail it to us.
  •  Await confirmation via email notifying you of receipt and processing of your return.
Non-Returnable and Non-Refundable Items
Certain items are non-returnable and non-refundable, such as hazardous materials, flammable liquids, or gases, and any wearable merchandise where we have no way of determining whether it has been tampered with or worn. This includes, but is not limited to wigs, hair extensions, ponytail, clip-in extensions, jewelry, wraps, caps and beauty products etc. due to sanitary reasons. Sales (BOGO, Promotional, Clearance) and Gift-cards are non-returnable and non-refundable.
Refund Process
Upon receipt and inspection of your returned item, we'll notify you via email of the approval or denial status. Refunds are automatically applied to your original payment method, excluding the original shipping charge. Processing times for refunds vary with banks and credit card company.
Cancellation
Orders may be cancelled before they're dispatched. To cancel your order, email us within 24 hours at capdinspiredhair@gmail.com.
Our refund and return policies are subject to change. Please refer to www.capdinspiredhairinc.com at the time of purchase for the current policies.

Our Vision

Our vision is simple: to help everyone feel confident and beautiful in their own skin. We're here to create a warm, inclusive community where people can express themselves freely through their hair. Our goal is to be your trusted partner on your journey to finding the perfect look, offering innovative solutions that are as friendly and approachable as we are. Together, let's celebrate individuality, spread positivity, and make every day a good hair day!

Our Mission

From the very beginning, our mission was clear: to redefine the standards of hair care and styling by offering innovative products that cater to diverse styles and preferences. We poured our hearts and souls into creating a range of high-quality wigs, hair extensions, and accessories that not only look fabulous but also make our customers feel incredible.

But our journey didn't stop there. With each satisfied customer and every positive transformation we witnessed, our passion for what we do only grew stronger. We listened intently to our customers' feedback, continuously striving to improve and innovate, ensuring that our products always meet—and exceed—their expectations.

Our Committment

Today, CAPD Inspired Hair Inc. is more than just a brand; it's a community—a community of individuals who celebrate their individuality, embrace their beauty, and inspire others to do the same. Our story is a testament to the power of hair to uplift, empower, and transform lives, one strand at a time.

As we continue to write the chapters of our story, we remain steadfast in our commitment to empowering individuals to shine with confidence and express their unique beauty, because at CAPD Inspired Hair Inc., beauty knows no bounds.

CAPD PARTNERS